Most marketing professionals are well aware of the ins and outs of Facebook advertising and how useful it can be for generating leads. However, paid ads are far from the only way Facebook can help boost business and improve brand awareness. While having a motivated customer click on a paid ad and then immediately make a purchase is an ideal scenario, in most cases, playing the long game will work in your favor. Developing a loyal following of users who are active on your social media sites not only increases the chances of purchase conversions but also brings others into the mix, creating an ever-widening circle of influence. Here are just a few ways of directing your Facebook marketing strategy to promote engagement, as well as direct sales, to produce a more well-rounded space, and a deeper pool of prospects.
The Facebook Insights tool allows you to learn more about your users and figure out exactly which content appeals to which segments of your audience. Adapting your strategies on an ongoing basis in reaction to the results you see on Insights can help you constantly improve your results and target specific users. This can also be used to guide the amount and timing of your posts.
Ask and Answer
People love to share what they know. Your social media engagement really takes off when you are able to inspire discussion and debate, plus have it take place in your space. Asking questions is a great place to start as it entices people to offer their opinions, which then leads to agreement or debate and, therefore, further activity. Promptly and thoroughly answering any questions posed by users is crucial too. This establishes you as a resource for future queries and adds to the overall discussion.
As Page Vandiver, founder and CEO of Simply Heaven Design, explains, “Ask questions to your followers. Ever had a friend that only talked about themselves? How long did that relationship last? … Follow the same principle with your page to get engagement. The world isn’t looking for one man on a platform to follow. They’re looking for a community experience. People don’t just want to listen; they also want to contribute and be heard. Because of the fragmentation of media and niche audiences, everyone has something valuable – an insight, a connection, a resource to offer. No matter what your niche – coaching, eCom, or real estate, find ways to ask questions to your followers. Don’t pretend that you know everything… As a leader or page host, be vulnerable and ask for what you need or questions to get to know your followers. Also, remember that Facebook as a system is designed to promote content that gets the most engagement… Comments are a huge part of that.”
Along the same lines, focusing on content that promotes further action increases the likelihood of a user getting involved in your online community. Popular tools include:
These tools will not only add some variety to your usual content and posts, but also generate engagement.
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